Senior Manager, Sales and Business Development

4 weeks ago

New York, New York, United States Aircall Full time

Aircall is a place where voices are valued. We create technology that fuels accessible, transparent, and collaborative communication to empower our customers to make authentic, human connections. Our culture values conversation, and we want you to join the conversation.

About the Role:

The SDR & BDR Manager will be a senior member of the Business and Sales Development team, responsible for enabling SDRs (inbound) and BDRs (outbound) to be successful in their roles by motivating the team and leading by example.

Key Responsibilities:
  • Manage a team of 3 Inbound SDRs and 7 Outbound BDRs for the North American market
  • Bring energy and motivation to the team by offering encouragement and leading by example, ensuring the team reaches their monthly targets
  • Identify and assist in the creation of team incentives to drive performance across North America
  • Help develop and maintain a sales and business development playbook with processes and best practices
  • Be available to answer questions on sales technique, sales process, product, and integrations
  • Lead 1-1s, listen to calls, read emails, and identify areas for development
  • Represent Aircall with integrity and professionalism at all times
  • Contribute to strategic projects for the outbound BDR Team
Requirements:
  • 2+ years of experience in sales or business development, preferably in the software/technology industry in a manager capacity
  • Proven track record of success in outbound prospecting, lead generation, or inside sales
  • Experience working in the SaaS and/or tech space at a high growth scale-up
  • Experience leading a consultative sales process that focuses on outbound prospecting
  • Excellent communication skills, both verbal and written
  • Enthusiastic and positive attitude
  • Ability to stay calm and even-keeled under pressure
  • People management skills, including motivating, developing, and inspiring a team
  • Ability to identify trends and patterns from data and translate data into actionable business insights
What We Offer:
  • Competitive salary package and equity
  • Medical, dental, and vision insurance
  • 401k plan with company matching
  • Unlimited PTO
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy

Aircall is a place where great people trust one another and thrive together. We're creating a place where people flourish, and now is the time to be part of the team and the journey we're on.

We believe diversity, equity, and inclusion are core to our journey. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone has a seat at the table and is valued and respected at it.

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