Client Relations Supervisor

2 weeks ago


Phoenix, Arizona, United States Advastar, Inc Full time
Client Relations Supervisor

Company: Advastar, Inc

We are looking for a skilled Client Relations Supervisor to manage all aspects of our service operations. The successful candidate will play a crucial role in ensuring client satisfaction, upholding quality and safety protocols, and meeting financial targets.

  • Attractive Compensation Package
  • Prior experience in leading customer service teams is essential
  • Comprehensive benefits offered

In this position, you will oversee service initiatives, assess client and vendor performance, and resolve any challenges efficiently. Furthermore, you will mentor and support team members to achieve service goals.

Key Responsibilities

  • Oversee service inquiries and collections
  • Guarantee prompt handling of warranty and billable service inquiries
  • Preserve a positive company image
  • Assist Service Coordinators, Sales Personnel, and Technicians
  • Report directly to the General Manager

Essential Skills

  • Leadership and Development
  • Operational Management
  • Client Relationship Management
  • Administrative Oversight
  • Revenue Enhancement
  • Data Interpretation
  • Performance Evaluation
  • Fleet Oversight

We are an equal opportunity employer.



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