Client Relations Supervisor
2 weeks ago
Company: Advastar, Inc
We are looking for a skilled Client Relations Supervisor to manage all aspects of our service operations. The successful candidate will play a crucial role in ensuring client satisfaction, upholding quality and safety protocols, and meeting financial targets.
- Attractive Compensation Package
- Prior experience in leading customer service teams is essential
- Comprehensive benefits offered
In this position, you will oversee service initiatives, assess client and vendor performance, and resolve any challenges efficiently. Furthermore, you will mentor and support team members to achieve service goals.
Key Responsibilities
- Oversee service inquiries and collections
- Guarantee prompt handling of warranty and billable service inquiries
- Preserve a positive company image
- Assist Service Coordinators, Sales Personnel, and Technicians
- Report directly to the General Manager
Essential Skills
- Leadership and Development
- Operational Management
- Client Relationship Management
- Administrative Oversight
- Revenue Enhancement
- Data Interpretation
- Performance Evaluation
- Fleet Oversight
We are an equal opportunity employer.
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