Current jobs related to Client Relations Coordinator - Phoenix, Arizona - Connection

  • Client Relations Specialist

    2 months ago

    Phoenix, Arizona, United States Dealer eProcess Full time

    Client Services CoordinatorDealer eProcess is in search of a dedicated, full-time Client Services Coordinator/Account Executive who is enthusiastic, detail-oriented, and possesses exceptional written and verbal communication skills. Experience in the automotive sector is advantageous.Key Responsibilities:Fostering and nurturing client relationshipsDelivering...

  • Client Relations Specialist

    2 weeks ago

    Phoenix, Arizona, United States AZPetVet Full time

    Job SummaryThe Client Relations Specialist is the first point of contact for clients at AZPetVet, providing exceptional service and creating a positive experience for our clients and their pets.Key ResponsibilitiesWelcome clients to the hospital with a warm and welcoming demeanorUpdate patient records accurately and efficientlyProcess payments and handle...

  • Client Relations Specialist

    4 weeks ago

    Phoenix, Arizona, United States AZPetVet Full time

    Job Summary:The Client Relations Specialist at AZPetVet is responsible for providing exceptional customer service to clients and patients. This role is the first point of contact for clients and sets the tone for their experience at our hospital.Key Responsibilities:Welcoming clients and patients to the hospital with a warm and friendly demeanorAnswering...

  • Client Relations Manager

    5 days ago

    Phoenix, Arizona, United States Ageless Mens Health Full time

    Job OverviewAgeless Men's Health is seeking a skilled Client Relations Manager to foster strong relationships with patients and drive clinic growth. The ideal candidate will possess excellent communication skills, be energetic and self-motivated, and have a passion for delivering exceptional customer service. Key responsibilities include managing client...

  • Client Onboarding Coordinator

    2 weeks ago

    Phoenix, Arizona, United States Unislink Full time

    Job OverviewUnisLink is seeking a skilled Client Onboarding Specialist to join our team. As a key member of our Revenue Cycle Management team, you will be responsible for ensuring a seamless onboarding experience for our clients.Key ResponsibilitiesCoordinate with internal teams to facilitate the onboarding process, ensuring timely and accurate setup of...

  • Client Service Coordinator

    1 week ago

    Phoenix, Arizona, United States Jewish Family & Children's Service Full time

    **Job Summary**We are seeking a highly skilled Client Service Coordinator to join our team at Jewish Family & Children's Service. In this role, you will provide exceptional customer service and support to our clients, ensuring a seamless experience from initial inquiry to ongoing care.Key Responsibilities:Assist clients with inquiries and coordinate services...

  • Client Services Coordinator

    3 weeks ago

    Phoenix, Arizona, United States Lutheran Social Services of the Southwest Full time

    Lutheran Social Services of the Southwest is a dedicated non-profit organization committed to fostering community partnerships and enhancing the well-being of individuals and families across Arizona. Working with us offers a fulfilling and dynamic environment, providing numerous opportunities for both personal and professional growth. Key Responsibilities:...

  • Client Intake Coordinator

    4 weeks ago

    Phoenix, Arizona, United States The World Egg and Sperm Bank Full time

    Job Title: Client Intake CoordinatorAt The World Egg and Sperm Bank, we are seeking a highly organized and detail-oriented Client Intake Coordinator to join our team. This role is responsible for managing initial donor interactions, maintaining accurate records, and ensuring a smooth and professional experience for all parties involved.Key...

  • Project Coordinator

    2 weeks ago

    Phoenix, Arizona, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Project Coordinator

    2 weeks ago

    Phoenix, Arizona, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Client Services Project Coordinator

    4 weeks ago

    Phoenix, Arizona, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.With...

  • Client Relations Sales Associate

    2 months ago

    Phoenix, Arizona, United States Center Court Pickleball Club Full time

    Job Title: Membership Services AssociateJob Overview:The Membership Services Associate plays a vital role in driving membership sales for the pickleball club while ensuring outstanding customer support for both current and prospective members. The ideal candidate will possess a vibrant personality, a friendly demeanor, and a genuine enthusiasm for the sport...

  • Project Coordinator

    5 days ago

    Phoenix, Arizona, United States ApTask Full time

    About the Role:ApTask is seeking a highly skilled Project Coordinator to join our Client Services team. As a Project Coordinator, you will be responsible for delivering project deliverables on time, within budget, and at the highest quality standards.Key Responsibilities:Meet project requirements, including kick-off meetings, deadline management, client...

  • Client Relations Associate I

    2 months ago

    Phoenix, Arizona, United States Ace Parking Full time

    Overview of the Role and the Organization: At Ace Parking, we pride ourselves on being a leading expert in parking management across the nation. With a legacy spanning over 72 years, our achievements are firmly anchored in our commitment to valuing 'people' above all else. We aim to earn 'Every Thank You' by treating our clients, partners, guests, and team...

  • Client Relations Associate I

    2 months ago

    Phoenix, Arizona, United States Ace Parking Full time

    Overview of the Role and the Organization: At Ace Parking, we pride ourselves on being a leading authority in parking management across the nation. With a legacy spanning over 72 years, our achievements are firmly anchored in our commitment to valuing 'people' above all else. We aim to earn 'Every Thank You' by treating our clients, partners, guests, and...

  • Mortgage Client Coordinator

    4 weeks ago

    Phoenix, Arizona, United States SummitHR Full time

    Job SummaryWe are seeking a highly skilled Mortgage Client Coordinator to join our team at SummitHR. As a Mortgage Client Coordinator, you will be responsible for overseeing multiple aspects of origination, file management, communication, and the overall customer experience for our clients.Key ResponsibilitiesObtain and ensure all pieces of the loan...

  • Project Coordinator

    5 days ago

    Phoenix, Arizona, United States ApTask Full time

    About UsApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, we offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...

  • Client Services Coordinator

    2 months ago

    Phoenix, Arizona, United States Dealer eProcess Full time

    **Job Summary**Dealer eProcess is seeking a highly motivated and experienced Client Services Coordinator to join our team. As a key member of our organization, you will be responsible for maintaining and building strong relationships with our clients, providing exceptional support to enhance their experience, and staying up-to-date with industry trends.**Key...

  • Project Coordinator

    1 week ago

    Phoenix, Arizona, United States ApTask Full time

    About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work.As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.With...

  • Client Relations Specialist

    2 months ago

    Phoenix, Arizona, United States FastSigns Full time

    Join Our Dynamic Team at FASTSIGNS!FASTSIGNS is in search of a dedicated Customer Service Representative to enhance our vibrant team. We thrive in a fast-paced and enjoyable atmosphere, seeking individuals with a proactive 'Get it done' mindset who enjoy engaging with customers.Position Overview:This is a full-time role focused on managing customer projects...

Client Relations Coordinator

2 months ago

Phoenix, Arizona, United States Connection Full time

Position Overview:

Company Mission

At Connection, we simplify the complexities of IT by facilitating the integration of people and technology. Whether a client seeks improved management of their inventory, enhanced workforce capabilities, or fortified data security, we deliver tailored solutions. Our expertise lies in identifying the optimal mix of technology hardware, software, cloud services, and support to meet diverse needs.

Our Culture

We believe that a diverse team enriches our innovation and creativity. At Connection, we celebrate varied backgrounds and perspectives, fostering an environment where fresh ideas thrive. We invite you to contribute your unique insights to a collaborative team dedicated to excellence.

Benefits of Working with Us

Connection offers a supportive workplace and a fulfilling career path, complemented by an attractive benefits package. We prioritize the well-being of our employees, providing comprehensive resources for financial, emotional, and physical health. Our competitive compensation, retirement plans, and health insurance reflect our commitment to our team. Additionally, we support mental health through free therapy sessions, coaching, and meditation resources. Enjoy a generous paid time off policy that includes vacation, sick leave, and special days for wellness and community service.

Role Summary

Under the guidance of the Client Experience Manager, the Client Experience Specialist is responsible for executing administrative tasks related to complex client orders and standards. This role involves significant data entry for client quotes, order processing, and returns. The Specialist will monitor daily order reports and provide customized reporting as needed. Timely responses to client inquiries regarding order tracking and pricing are essential.

Key Responsibilities:

Order Management:

  • Promptly address client requests and ensure order placements adhere to company guidelines to meet service level agreements (SLAs).
  • Maintain awareness of shipment deadlines for major distribution partners and carriers.
  • Communicate proactively with clients regarding order placements, including estimated arrival times and backorder updates.
  • Escalate pricing changes or end-of-life notifications to the Sales Operations Advisor or Inside Account Manager.

Quote Management:

  • Deliver timely quotes for high-demand products within four hours, following directives from the Sales team.
  • Assist in generating quotes for accounts with established pricing agreements.

Sales Support:

  • Provide administrative assistance for order tracking, reporting, and inquiries related to sales orders.
  • Research open orders and compile estimated arrival information for clients.
  • Recommend alternative suppliers or products in collaboration with the sales team.
  • Update order information in the system for team accessibility.
  • Utilize established tools to generate reports for clients.
  • Collaborate with the Sales team on complex order requests.
  • Engage with management for requests outside the scope of existing reports.
  • Respond to client inquiries regarding tracking, serial numbers, packing slips, and return merchandise authorizations (RMAs).
  • Initiate the return merchandise process and educate clients on RMA procedures.
  • Escalate all RMA requests to Customer Service.

Qualifications:

Experience:

  • A minimum of four years of relevant career experience, including at least two years in data entry within an inside sales environment.

Technical Skills:

  • Proficient in Microsoft Office, particularly Excel for spreadsheet management.
  • Advanced knowledge of Microsoft Outlook, including experience managing shared email accounts in a fast-paced setting.
  • Basic understanding of desktop/laptop components to address customer needs.
  • Familiarity with data entry in CRM or ERP systems.

Business Acumen:

  • Understanding of the purchasing process from an inside sales perspective.
  • Knowledge of the sales cycle for business transactions.
  • Ability to provide clients with accurate SLAs and delivery information.

Core Competencies:

  • Organizational skills and attention to detail.
  • Effective verbal communication skills.
  • Strong written communication abilities for professional correspondence.
  • Active listening skills to fully comprehend client needs.
  • Quick learner with the capacity to adapt with minimal guidance.

Connection, Inc. and its subsidiaries are committed to equal employment opportunities for all qualified applicants, regardless of race, gender, color, religion, age, national origin, disability status, sexual orientation, marital status, or any other characteristic protected by law. We are dedicated to providing reasonable accommodations for applicants with known disabilities to facilitate their participation in the hiring process and to perform essential job functions.