Sales Representative

3 weeks ago


Silver City, New Mexico, United States Foxworth-Galbraith Lumber Company, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at Foxworth-Galbraith Lumber Company, Inc. As a Sales Representative, you will be responsible for providing exceptional customer service, responding to customer needs, and driving sales growth in our retail store.

Key Responsibilities
  • Provide quality customer service by responding to customer requests, explaining product features, and making sales in our retail store.
  • Complete all paperwork for sales, take special orders for customers, and complete new merchandise requests.
  • Sticker merchandise and display according to planograms, display, and signing guidelines.
  • Monitor merchandise movement and advise management of fast/slow-moving SKUs.
  • Monitor inventory, sales practices, and customer behavior to decrease opportunities for breaches of safety and security policies.
  • Accept returned merchandise by verifying documents and merchandise, process refunds, credits, and exchanges according to company procedures.
  • Maintain a clean store environment, including doors, floors, windows, ceilings, restrooms, and workstations.
  • Assist in the preparation of the store and product displays for advertised events and promotions.
  • Participate in the execution of scheduled cycle counts.
  • Attend and participate in all company-sponsored training programs as required.
Requirements
  • High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or associates of the organization.
  • Good interpersonal, communication, sales, and customer service skills are necessary.
  • Knowledge of building materials products (especially hardlines) is desirable.
  • Ability to operate computer equipment and applicable programs is required.
Working Conditions

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.



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