Guest Service Representative

4 days ago


Charleston, West Virginia, United States Hilton Hotels Corporation Full time

Hilton Hotels

**Job Summary**

As a Guest Service Agent at Hilton, you will be responsible for providing exceptional service to our guests.

**Key Responsibilities:**

* Greet guests and complete the registration process
* Assist guests with check-out
* Demonstrate a thorough knowledge of hotel information
* Use up-selling techniques to promote hotel services and facilities
* Respond to guest inquiries and requests, and resolve issues

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career advancement
* A dynamic and supportive work environment

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent required

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**



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