Reception Management Specialist

2 weeks ago


Grand Prairie, Texas, United States Boater's World Marine Centers Full time

Position Overview

The Office Administration Supervisor at Boater's World Marine Centers is responsible for overseeing and guiding our Front Desk Operations across all locations.

This role involves ensuring that the Front Desk team performs their responsibilities with professionalism and efficiency. The team serves as the initial point of contact for our organization, and their tasks encompass a range of administrative and clerical functions. Strong multitasking abilities and effective stress management are crucial for success in this position. Flexibility in scheduling is also beneficial as weekend work may be required.

Key Responsibilities

  • Oversee the Front Desk Operations at all Boater's World Marine Centers locations
  • Evaluate and monitor the performance of the Front Desk team
  • Compile and present reports on the performance metrics of all Front Desk staff
  • Assist in the training and professional development of team members
  • Collaborate with HR/Recruiting to conduct interviews for prospective candidates

Qualifications

  • Demonstrated experience in a Receptionist or Front Office role, preferably within a Marine, Automotive, or RV dealership environment
  • Proficient in Microsoft Office Suite
  • Practical experience with office machinery (e.g., fax machines, copiers, and printers)
  • Experience in a dealership setting
  • Exemplary professional demeanor and appearance
  • Strong written and verbal communication skills
  • Ability to be resourceful and proactive in resolving issues
  • Excellent organizational skills, with a polished and professional approach
  • Strong multitasking and time-management abilities, with a focus on prioritizing tasks effectively
  • Customer service-oriented mindset


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