Food and Beverage Server

1 week ago


New York, New York, United States Jean-Georges Restaurant Full time
Join the Team at Jean-Georges Restaurant as a Server

ABOUT US

Jean-Georges Management is renowned for its culinary excellence and has developed into a prestigious restaurant group recognized globally. Founded by Chef Jean-Georges Vongerichten, our commitment to outstanding culinary experiences and personalized hospitality has led to the success of numerous acclaimed restaurants around the world. With a presence in over 60 locations, we are dedicated to maintaining high standards and rely on our talented culinary and service teams to support our operations.

ROLE OVERVIEW

As a Server, you will play a vital role in delivering exceptional dining experiences to our guests. Your responsibilities will include taking food and beverage orders, serving them promptly, and ensuring that every patron enjoys their time with us.

KEY RESPONSIBILITIES
  • Proactively anticipate guest needs and provide expert recommendations on menu items.
  • Articulate the details of food and beverage selections to enhance the dining experience.
  • Share engaging stories about the origins, flavors, and preparation of menu items.
  • Efficiently communicate guest orders and special requests to the kitchen using our point-of-sale system.
  • Manage the timing of food service between courses to ensure a seamless experience.
  • Verify completed orders against guest requests to ensure accuracy.
  • Gauge guest satisfaction and respond promptly to any concerns or requests.
  • Utilize upselling techniques to enhance guest experience and increase sales.
  • Process payments accurately and efficiently.
  • Complete assigned side work and tasks as directed by management.
  • Maintain a clean and organized section while multitasking and observing the dining area.
QUALIFICATIONS AND SKILLS
  • A minimum of three years of experience in a restaurant setting, particularly in fine dining and high-volume environments.
  • A genuine passion for food, wine, and providing excellent service.
  • A strong sense of urgency and the ability to work efficiently.
  • Exceptional organizational skills and attention to detail.
  • Outstanding interpersonal and communication abilities.
  • Proficiency in tableside service etiquette.
  • A commitment to personal and professional growth within the hospitality industry.
  • Basic math skills for handling transactions.
  • High standards for cleanliness and organization in work areas.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A polished appearance and professional demeanor that exceeds guest expectations.
PHYSICAL DEMANDS
  • Ability to perform essential job functions safely and effectively, in accordance with applicable standards.
  • Must be able to lift and carry up to 25 lbs and stand for extended periods.
  • Ability to navigate through work areas, including bending, lifting, and reaching frequently.
COMPENSATION

The compensation for this position is based on minimum wage, with applicable tip credits. Individual pay rates will be determined by various factors, including prior experience and relevant skills.

Jean-Georges is an Equal Opportunity Employer.

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