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Retail Store Manager

2 months ago

San Luis Obispo, California, United States Mattress Firm Full time

Unlock Your Career Potential at Mattress Firm

We're seeking a highly motivated and experienced Retail Store Manager - Team Leader to join our team at Mattress Firm. As a Senior Store Sales Manager, you will be responsible for leading our sales team to achieve exceptional results and providing an outstanding customer experience.

Key Responsibilities:

  • Drive individual and team sales performance and key performance indicators (KPIs)
  • Train and coach store employees in sales, product knowledge, and operating activities, providing constructive feedback and annual performance reviews
  • Create an environment where customers are always at the center and have an exceptional experience
  • Communicate professionally and regularly with field employees to address immediate concerns and questions
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates
  • Develop skills, competencies, and product knowledge through assigned coursework, training, and other company-led activities
  • Conduct workforce management activities, utilizing Operations team support and tools
  • Achieve or exceed individual store financial targets through effective execution and customer service at the store level
  • Ensure store execution of product merchandising, marketing, and point-of-purchase (POP) standards
  • Ensure company policies, including appearance and functionality standards, and state regulations are followed
  • Partner with marketing to plan, implement, and monitor assigned store's social media strategy to positively impact brand awareness and increase sales

About Mattress Firm

We're no ordinary mattress company. In just over 30 years, Mattress Firm has become America's most trusted authority on sleep. With more than 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we've helped millions of people get better sleep. That's who we are and what we do—because everyone deserves a great night's sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

What We Offer

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories
  • Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates

Equal Employment Opportunity Employer

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.