Cannabis Retail Store Manager
3 weeks ago
About the Role:
The Cannabis Retail Store Manager is responsible for leading the store team to deliver exceptional customer experiences, drive sales growth, and maintain a high-performing store environment. This role requires a passion for the cannabis industry, excellent leadership and communication skills, and the ability to drive results in a fast-paced retail environment.
Key Responsibilities:
- Lead the store team to execute TRP's customer-first culture and deliver a world-class customer experience.
- Drive sales growth through effective inventory management, shrink and loss prevention controls, and operational excellence.
- Partner with CO-Managers and Leads to set hiring standards, oversee onboarding programs, and develop talent to build a high-performing team.
- Respond quickly and decisively to business needs and performance trends to drive profitable sales growth.
- Work closely with DM and other CO-Managers to set clear sales volume and KPI goals, review and analyze KPIs, and apply knowledge/learnings to drive sales volume.
Requirements:
- Minimum of five (5) years of high-volume/flagship management in cannabis, specialty retail, or a comparable retail environment.
- Proven ability to drive sales results, analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Exceptional interpersonal, communication, and customer service skills.
- Ability to identify top talent and train/develop/retain great people.
- Proficient in Windows-based software such as Excel, Word, and Outlook.
Competencies:
- Thorough understanding of the Cannabis industry.
- Positive attitude.
- Strong communication skills.
- Interviewing and hiring skills.
- Leadership and delegation.
- Coach, motivate, and develop.
- Decision making and problem solving.
- Conflict resolution.
- Teamwork.
- Performance management and execution.
- Business acumen.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
- Ability to work a flex schedule (which includes nights, weekends, and holiday availability).
- Ability to bend, lift, open, and move product and fixtures up to 50 lbs., as needed.
- Ability to climb step stools and ladders.
- Ability to stand/walk for long periods at a time.
- Possess manual dexterity and hand-eye coordination.
- Ability to travel to other store locations (if needed) and attend district meetings.
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