Cannabis Retail Store Manager

3 weeks ago


San Diego, California, United States Cookies Retail Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our cannabis retail store. The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high-performing team.

Key Responsibilities
  • Develop and implement sales strategies to drive revenue growth
  • Lead and manage a team of CO-Managers, Leads, and store associates to achieve sales and customer satisfaction goals
  • Oversee store operations, including inventory management, shrink and loss prevention, and visual presentation
  • Partner with Marketing and PR to execute community outreach, press, and in-store events
  • Ensure compliance with all SOPs, safety, and security policies within the retail store
Requirements
  • Minimum of five (5) years of high volume/flagship management in cannabis, specialty retail, or a comparable retail environment
  • Proven ability to drive sales results, analyze selling reports, and react quickly to business needs
  • Exceptional interpersonal, communication, and customer service skills
  • Ability to identify top talent and train/develop/retain great people
  • Proficient in Windows-based software such as Excel, Word, and Outlook
Competencies
  • Thorough understanding of the Cannabis industry
  • Positive attitude
  • Strong communication skills
  • Interviewing and hiring skills
  • Leadership and delegation
  • Coach, motivate, and develop
  • Decision making and problem solving
  • Conflict resolution
  • Teamwork
  • Performance management and execution
  • Business acumen
Work Environment

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.

Physical Demands
  • Ability to work a flex schedule (which includes nights, weekends, and holiday availability)
  • Ability to bend, lift, open, and move product and fixtures up to 50 lbs., as needed
  • Ability to climb step stools and ladders
  • Ability to stand/walk for long periods at a time
  • Possess manual dexterity and hand-eye coordination
  • Ability to travel to other store locations (if needed) and attend district meetings
Equal Opportunity Employer

Cookies is an Equal Opportunity Employer and is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.



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