Cannabis Retail Store Manager

19 hours ago


San Diego, California, United States Cookies Retail Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our cannabis retail store in delivering exceptional customer experiences and driving sales growth. As a key member of our leadership team, you will be responsible for overseeing store operations, managing a team of CO-Managers and Leads, and ensuring the store meets its financial and sales targets.

Key Responsibilities
  • Customer Experience: Execute TRP's world-class customer experience, providing a friendly and warm welcome to all customers, and driving repeat business through local grassroots networking and our loyalty program.
  • People Management: Partner with CO-Managers and recruiting team to set hiring standards for all store team members, oversee management and associate onboarding programs, and recruit, onboard, and develop talent to build a team that embodies the TRP brand.
  • Performance: Respond quickly and decisively to business needs and performance trends, forecast and adjust payroll to maximize productivity, and work closely with DM and other CO-Managers to set clear sales volume and KPI goals.
  • Operations: Oversee inventory management, shrink and loss prevention controls, and ensure day-to-day operations run smoothly through the store team.
Requirements
  • Experience: Minimum of five (5) years of high volume/flagship management in cannabis, specialty retail, or a comparable retail environment.
  • Skills: Proven ability to drive sales results, analyze selling reports, identify business trends, and react quickly to the needs of the business. Exceptional interpersonal, communication, and customer service skills.
  • Competencies: Thorough understanding of the Cannabis industry, positive attitude, strong communication skills, interviewing and hiring skills, leadership and delegation, coach, motivate, and develop, decision making and problem solving, conflict resolution, teamwork, performance management and execution, business acumen.
Work Environment

This job operates in a professional store environment, requiring long hours and frequent weekend work. Ability to work a flex schedule, bend, lift, open, and move product and fixtures up to 50 lbs., climb step stools and ladders, stand/walk for long periods at a time, possess manual dexterity and hand-eye coordination, and travel to other store locations (if needed) and attend district meetings.

Cookies Retail is an Equal Opportunity Employer, committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.


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