Member Service Representative
1 month ago
Job Summary:
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.
Key Responsibilities:
- Maintain a clean and organized sales floor, including restocking shelves and ensuring merchandise is properly displayed.
- Assist members with purchasing decisions, including answering questions and providing product recommendations.
- Provide exceptional member service by being approachable, friendly, and responsive to member needs.
- Promote Sam's Club products and services, including offering special promotions and discounts.
- Assist with processing member purchases, including handling returns and exchanges.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, and weekends.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
Benefits:
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off, including PTO and parental leave.
About Sam's Club:
At Sam's Club, we are committed to providing our members with exceptional service and value. We offer a wide range of products and services, including groceries, electronics, and home goods. Our team members are passionate about delivering outstanding customer service and creating a positive shopping experience for our members.
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