Member Service Representative

1 month ago


Knoxville, Tennessee, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service by maintaining a clean and organized sales floor, assisting members with purchasing decisions, and promoting Sam's Club products and services.

Key Responsibilities:

  • Maintain a clean and organized sales floor, including restocking shelves and ensuring merchandise is properly displayed.
  • Assist members with purchasing decisions, including answering questions and providing product recommendations.
  • Provide exceptional member service by being approachable, friendly, and responsive to member needs.
  • Promote Sam's Club products and services, including offering special promotions and discounts.
  • Assist with processing member purchases, including handling returns and exchanges.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Benefits:

  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off, including PTO and parental leave.

About Sam's Club:

At Sam's Club, we are committed to providing our members with exceptional service and value. We offer a wide range of products and services, including groceries, electronics, and home goods. Our team members are passionate about delivering outstanding customer service and creating a positive shopping experience for our members.



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