Nutrition Services Representative

4 weeks ago


Knoxville, Tennessee, United States Crothall Healthcare Full time
Job Summary

As a Nutrition Services Representative with Crothall Healthcare, you will play a vital role in ensuring patients receive the best possible care. Your primary responsibility will be to secure patient meal selections and special requests, interacting with patients, visitors, and healthcare professionals via telephone or face-to-face.

Key Responsibilities:
  • Follow proper telephone etiquette and procedures to ensure excellent patient communication.
  • Offer alternatives to menu items as allowed on prescribed diets, taking into account food allergies, sensitivities, cultural, ethnic, and religious preferences.
  • Respond promptly to patient needs, resolving concerns or complaints immediately and reporting necessary assistance to supervisors as needed.
  • Comply with dietary restrictions on special and modified diets to ensure optimal food preferences are met within guidelines.
  • Interact with nursing staff to ensure patients' diet prescriptions are accurate and their food needs are met.
  • Adhere to facility confidentiality and patient rights policies as outlined in HIPAA policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Follow HACCP guidelines when assembling and distributing food supplies to ensure quality and safety.
  • Complete daily, weekly, or monthly reports as outlined in corporate policies and procedures on a timely basis.
Benefits:
  • Full-time and part-time positions offer a range of benefits, including retirement plans, associate shopping programs, health and wellness programs, and more.
  • Full-time positions also offer medical, dental, vision, life insurance, disability insurance, and other benefits.

Crothall Healthcare is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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