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Retail Operations Associate
2 months ago
About Russell Cellular, Inc.
Russell Cellular, Inc. is a leading provider of wireless communication services, with a strong presence in the retail industry. Our company values innovation, customer satisfaction, and employee growth.
Job Summary
We are seeking a highly motivated and detail-oriented Team Support Specialist to join our team. As a Team Support Specialist, you will play a critical role in delivering exceptional customer experiences and supporting our retail operations.
Key Responsibilities
- Provide outstanding support to our retail locations, ensuring seamless customer experiences and efficient operations.
- Develop and maintain strong relationships with our retail teams, fostering a positive and collaborative work environment.
- Utilize effective communication and problem-solving skills to resolve customer issues and concerns.
- Stay up-to-date on company products and services, providing expert knowledge to customers and internal stakeholders.
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
- Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements
- High school diploma or equivalent required.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and other relevant software applications.
- Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Equal Opportunity Employer Statement
Russell Cellular, Inc. is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.