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Retail Store Supervisor

2 months ago

Springfield, Illinois, United States BigYNon Full time

About the Role:

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Big Y Non. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities:

  • Leadership and Development: Develop and implement strategies to improve store performance, including sales growth, customer satisfaction, and employee engagement.
  • Operational Excellence: Ensure that all store operations are running smoothly, including inventory management, visual merchandising, and loss prevention.
  • Team Management: Supervise and develop a team of sales associates and department managers to achieve store goals and objectives.
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience.
  • Financial Management: Manage store budgets, including labor, inventory, and expenses, to achieve financial targets.
  • Communication: Communicate effectively with store teams, district managers, and corporate office to ensure seamless execution of company initiatives.
  • Problem-Solving: Identify and resolve operational issues, including inventory discrepancies, customer complaints, and employee conflicts.

Requirements:

  • Education: High school diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Experience: 2+ years of retail management experience, preferably in a similar role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team. Proficient in Microsoft Office and other retail software applications.
  • Personal Qualities: Positive attitude, strong work ethic, and ability to work in a fast-paced environment.