Lead Facilities Maintenance Manager
2 weeks ago
The Lead Facilities Maintenance Manager is accountable for overseeing the technical components of the maintenance agreement, ensuring that all facilities are properly maintained and functional. This role includes managing the maintenance team and acting as the primary technical representative during client interactions.
Key Responsibilities- Review daily job requests and work orders to establish workload priorities.
- Delegate tasks to team members and monitor the progress of assignments.
- Conduct corrective and preventive maintenance on systems to ensure optimal performance of HVAC, electrical, gas, life safety, security, and other operational systems.
- Perform routine inspections of facilities to ensure compliance with operational and safety standards.
- Carry out general trades work as necessary.
- Order tools, equipment, and supplies essential for operations.
- Collaborate with the Regional Manager to address facility challenges and personnel matters.
- Keep clients and CGL Facility Management updated on the status of open work orders, projects, and staff attendance to ensure effective resource utilization and timely completion of tasks.
- Ensure adherence to OSHA regulations and standards.
- Maintain professional interactions with the public, vendors, and staff while fostering effective working relationships to meet organizational objectives.
- Respond to emergencies as required, in accordance with contract stipulations.
- Document all maintenance activities in the computerized maintenance management system (CMMS) and maintain accurate records.
- Prepare reports and documentation related to maintenance work in a timely and precise manner.
- Be available for after-hours emergency calls from clients, with appropriate accommodations for time and costs incurred.
- Maintain a clean and safe work environment during and after maintenance tasks.
- Complete all mandatory compliance, safety, and development training as assigned.
- Perform additional duties as needed.
This role includes direct supervision of the maintenance team, which encompasses hiring, training, performance management, and motivating employees. Responsibilities also include onboarding new staff and conducting ongoing performance evaluations.
Qualifications- High school diploma or equivalent required; Bachelor's degree preferred.
- A minimum of six years of maintenance and/or commercial experience is essential.
- Proficient in computerized predictive and preventive maintenance management systems.
- Broad knowledge of various skilled trades; licensure in one or more disciplines is preferred.
- Ability to read blueprints and as-built drawings.
- Skilled in using hand and power tools, diagnosing equipment issues, and maintaining accurate records.
- Must possess a valid driver's license; a Commercial Driver's License may be required.
- Computer literacy is essential.
- Outstanding customer service skills to meet client needs.
The ideal candidate will be self-motivated, detail-oriented, and capable of prioritizing tasks in a dynamic environment. Strong technical knowledge, a positive service-oriented attitude, and the ability to motivate and provide constructive feedback to the team are essential. Excellent communication and interpersonal skills are required to interact effectively with a diverse range of individuals.
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