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Community Engagement Manager

2 months ago

Lawrenceville, Virginia, United States TM Associates Management Inc Full time

TM Associates Management Inc is a family-owned organization committed to a mission that emphasizes strong values. We are passionate about the positive influence we have on the lives of individuals through the communities we oversee.

Founded by Tevis Margolis, our company has grown from a small team to a workforce of over 500 dedicated professionals, all driven by a vision that prioritizes our employees.

We strive to meet and surpass our clients' expectations by creating and maintaining exceptional living environments for those who require them the most.

At TM Associates Management Inc, we offer comprehensive benefits, including full medical, dental, and vision insurance starting on your first day after the initial month of employment, along with a 401K matching program.

Supervision and Direction:
- The Community Engagement Manager will report to the Regional Manager and the Management Agent (TMAM).
- They will possess the authority to make decisions not explicitly outlined in existing guidelines.
- Communication with the Owner will be facilitated through TM Associates Management.
- The Community Engagement Manager is accountable for overseeing all community personnel and their performance.

Key Responsibilities:
- Ensure residents receive exemplary service and address any complaints in a timely manner.
- Achieve optimal occupancy levels and manage resident income recertification processes.
- Oversee property maintenance and employ qualified personnel.
- Conduct regular inspections and provide reports on property conditions.
- Supervise maintenance operations and establish procedures for the central office.
- Interview prospective residents and manage lease agreements.
- Collect rent, maintain accurate records, and perform daily site errands.
- Develop engaging activities for residents and participate in mandatory meetings.
- Exhibit strong communication and organizational skills.
- Perform other duties as assigned by superiors.

Candidates must possess a valid driver's license, reliable transportation, and demonstrate proficiency in English and basic arithmetic.