Palm Springs Guest Experience Ambassador

3 weeks ago


Palm Springs, California, United States Parker Palm Springs Full time
Key Responsibilities:

As a Guest Experience Specialist at Parker Palm Springs, you will be responsible for creating unforgettable experiences for our esteemed guests. This includes ensuring seamless check-ins, coordinating with various departments to meet guest needs, and providing exceptional service to build loyalty and satisfaction.

Collaboration and Communication:
You will work closely with the Front Office, Housekeeping, and Room Service teams to ensure accurate status of arrival rooms and provide timely updates to guests. Effective communication and partnership with the Valet/Porter team are also essential to ensure a smooth guest experience.

Requirements:
3-5 years of experience in a luxury property, with a genuine and sincere service orientation, creative problem-solving skills, and the ability to work independently.

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