Customer Experience Ambassador

3 weeks ago


Palm Desert, California, United States Marriott International Full time

POSITION SUMMARY

We're seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you'll be empowered to take the initiative and provide a wide range of services that guide guests through their entire stay.

Our ideal candidate will be able to process operational needs, address guest requests, complete reports, and share the highlights of the local area. They'll also be responsible for creating a safe work environment, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring their uniform, personal appearance, and communications are professional.

Key Responsibilities:

  • Provide exceptional guest service and ensure a memorable experience
  • Process operational needs and address guest requests
  • Complete reports and share local area highlights
  • Ensure a safe work environment and follow company policies

Requirements:

  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Benefits:

  • $20.00 per hour
  • 401(k) plan
  • Earned paid time off and/or sick leave
  • Other wellness benefits

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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