Guest Services Representative

2 weeks ago


Fort Mill, South Carolina, United States StepStone Hospitality Full time

Position Title:
Front Desk Agent for the 3pm-11pm shift

StepStone Hospitality is looking for a courteous and professional Front Desk Agent to enhance our guest experience. The successful candidate will possess outstanding communication abilities, a cheerful demeanor, and a strong commitment to customer satisfaction.

As a Front Desk Agent, you will serve as the initial point of contact for our visitors, making it essential to foster a welcoming and friendly atmosphere.


Key Responsibilities:

  • Welcome guests warmly and provide assistance upon arrival
  • Facilitate the check-in and check-out processes for guests
  • Manage incoming phone calls and respond to inquiries promptly
  • Offer information regarding the hotel and surrounding attractions
  • Address guest concerns and resolve issues effectively
  • Keep the front desk area tidy and organized
  • Support management with additional tasks as required

Qualifications:

  • High school diploma or equivalent is required
  • Experience in customer service or hospitality is preferred
  • Strong communication and interpersonal skills are essential
  • Ability to handle multiple tasks in a fast-paced environment
  • Attention to detail and strong organizational skills are necessary
  • Proficiency in Microsoft Office and other relevant software
  • Flexibility to work various shifts, including weekends and holidays


If you are a personable and enthusiastic individual with a dedication to customer service, we welcome your application for the Front Desk Agent position.



  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position: Front Desk AgentOverviewThe Front Desk Agent is responsible for providing exceptional service to guests upon arrival, during their stay, and at departure. This role involves addressing inquiries and concerns from guests, both in person and over the phone, ensuring a seamless experience throughout their visit.Key Responsibilities:Welcome guests and...


  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position Title: Front Desk Agent Overview The Front Desk Agent is responsible for delivering exceptional service to all guests, ensuring a welcoming and efficient check-in and check-out experience. This role involves addressing inquiries from guests, both in person and over the phone, while providing accurate information regarding reservations and hotel...


  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position: Front Desk AgentOverviewThe Front Desk Agent is responsible for providing exceptional service to guests, ensuring a welcoming and efficient check-in and check-out experience. This role involves responding to inquiries from guests, both in person and over the phone, while delivering accurate information regarding reservations and hotel amenities.Key...


  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position: Front Desk AgentOverviewThe Front Desk Agent is responsible for delivering exceptional service to all guests, ensuring a welcoming and professional atmosphere. This role involves addressing inquiries from arriving, departing, and in-house guests, providing accurate information and assistance in a timely manner.Key Responsibilities:Welcome guests...


  • Fort Mill, South Carolina, United States StepStone Hospitality Full time

    Position: Front Desk Agent for the 3pm-11pm shift StepStone Hospitality is looking for a courteous and professional Front Desk Agent to enhance our guest experience. The successful candidate will possess outstanding communication abilities, a cheerful demeanor, and a strong commitment to customer satisfaction. As a Front Desk Agent, you will serve as the...


  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position: Front Desk AgentOverviewThe Front Desk Agent is responsible for providing exceptional service to all guests, ensuring a welcoming and professional atmosphere. This role involves responding to inquiries from arriving, departing, and in-house guests, delivering accurate information and assistance in a timely manner.Key Responsibilities:Welcome guests...


  • Fort Mill, South Carolina, United States Comfort Inn At The Park Mill Full time

    Position Title: Front Desk Agent Overview The Front Desk Agent is responsible for providing exceptional service to all guests, ensuring a welcoming and professional atmosphere. This role involves addressing inquiries from arriving, departing, and in-house guests with accuracy and efficiency. Key Responsibilities: Welcome guests and execute check-in...


  • Fort Mill, South Carolina, United States Food People Restaurant Group Full time

    Position OverviewCarolina Ale House is on the lookout for enthusiastic Hosts to enhance our guest experience.Key Responsibilities:Warmly welcome and greet patrons upon their arrival.Oversee the guest reservation system, managing bookings and any necessary changes.Maintain an orderly waiting list during peak times, ensuring guests are seated in a timely...


  • Fort Mill, South Carolina, United States Food People Restaurant Group Full time

    Position OverviewCarolina Ale House is on the lookout for enthusiastic Hosts to enhance our guest experience.Key Responsibilities:Greet and welcome guests with warmth and hospitality as they enter the venue.Oversee the guest reservation system, including managing bookings and addressing any changes or cancellations.Efficiently manage the waiting list during...


  • Fort Mill, South Carolina, United States Chick-fil-A at Baxter Village Full time

    Become a Part of Our FamilyWe are thrilled to present a fantastic opportunity to become a member of the Chick-fil-A at Baxter Village team. If you seek a fulfilling career in a supportive and uplifting environment, this is the ideal place for you.Available Position:Part-Time Team MemberAs a valued team member, you will collaborate with dedicated individuals...


  • Fort Mill, South Carolina, United States Carrols Restaurant Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and team-oriented Restaurant Team Member to join our Carrols Restaurant Group, Inc. team. As a Restaurant Team Member, you will play a critical role in ensuring that our customers have an exceptional dining experience.Key ResponsibilitiesServe our customers with a smile, taking orders accurately and managing...


  • Fort Mill, South Carolina, United States Food People Restaurant Group Full time

    Position OverviewCarolina Ale House is on the lookout for enthusiastic Hosts to enhance our customer experience in a vibrant atmosphere.Key Responsibilities:Greet and welcome patrons as they enter the venue.Oversee the reservation system, managing bookings and any necessary changes.Efficiently maintain a waiting list during peak hours, ensuring timely...


  • Fort Mill, South Carolina, United States Autobahn Full time

    **Job Summary**The Customer Service Representative receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner. He/she is sometimes the customers last contact with the dealership and therefore, must represent the dealership in a friendly, professional manner. The Customer Service...


  • Fort Mill, South Carolina, United States ACO, Inc. Full time

    Job Description**About the Role**We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ACO, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring timely and accurate order fulfillment, and maintaining effective communication...


  • Fort Mill, South Carolina, United States First Citizens Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Sales and Service Representative to join our team at First Citizens Bank. As a key member of our branch team, you will play a critical role in building and expanding banking relationships through proactive customer outreach and customer service requests.Key ResponsibilitiesProactively engage...


  • Fort Mill, South Carolina, United States Diondra Creswell - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Diondra Creswell - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...


  • Fort Mill, South Carolina, United States Oxco, Inc Full time

    Job Description**Job Summary**Oxco, Inc is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As an Account Advocate, you will play a critical role in providing exceptional customer service and support to our valued clients.Key Responsibilities:Provide timely and effective communication with...


  • Fort Mill, South Carolina, United States Sunbelt Rentals Full time

    About the RoleSunbelt Rentals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide professional and efficient service to customers, responding...


  • Fort Mill, South Carolina, United States Bridgestone Americas Full time

    **About Us**Bridgestone Americas is a leading tire and automotive services company with a strong presence in North America. Our company operates over 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With a strong commitment to customer satisfaction, we strive to provide exceptional service and quality...


  • Fort Mill, South Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...