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Guest Services Coordinator

2 months ago

Fort Mill, South Carolina, United States Food People Restaurant Group Full time
Position Overview

Carolina Ale House is on the lookout for enthusiastic Hosts to enhance our customer experience in a vibrant atmosphere.

Key Responsibilities:
  • Greet and welcome patrons as they enter the venue.
  • Oversee the reservation system, managing bookings and any necessary changes.
  • Efficiently maintain a waiting list during peak hours, ensuring timely seating for guests.
  • Exhibit excellent communication skills to foster positive interactions with both guests and colleagues.
  • Create a friendly and inviting environment for all visitors.
  • Perform additional tasks as required.
Required Qualifications:
  • Prior experience in hosting or customer service is advantageous but not essential.
  • Must be at least 18 years old.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Ability to thrive in a fast-paced setting while managing multiple responsibilities.
  • Team-oriented approach, ready to support fellow staff members.
  • Capability to stand for extended periods.
  • Dependable and punctual with a strong commitment to work.
What We Provide:
  • Dynamic and energetic work environment
  • Competitive pay structure
  • Tuition reimbursement opportunities
  • Pathways for career advancement
  • Flexible scheduling options
  • Dining discounts across various brands

If you have a passion for great food, sports, and creating memorable experiences, we encourage you to consider this opportunity.