Dental Front Desk Coordinator

2 days ago


Staten Island, New York, United States High End Hiring Full time
Dental Front Desk/Scheduling Coordinator

High End Hiring is seeking a highly skilled and organized Dental Front Desk/Scheduling Coordinator to join our team. As the first point of contact for patients and visitors, you will provide exceptional customer service and administrative support in a fast-paced healthcare setting.

Key Responsibilities:
  • Greet patients and visitors in a professional and friendly manner
  • Answer phone calls, schedule appointments, and manage patient inquiries
  • Verify insurance information and collect co-payments
  • Maintain patient records accurately and confidentially using electronic health record - Dentrix
  • Coordinate patient flow and assist with check-in and check-out procedures
  • Handle billing inquiries and process payments
  • Collaborate with healthcare providers or dental staff to ensure efficient operations
Work Schedule:

Monday: 9:30 - 6 (usually one hour lunch team meeting, over the lunch)
Tues and Thurs 11:30 - 8 (1/2 hour lunch)
Weds - Closed (in future may add Wednesday)
Friday/Saturday: 3 Friday's and 1 Saturday per month 8:30 - 2 (usually its the last week of the month where they won't work on Friday but will do the Saturday).

Compensation and Benefits:

$22 - 25 per hour
Bonus plan: team bonus, usually varies between $per month depending on making collections quotas
Sick days, up to 3 week vacation over time, medical is offered if needed, Dental treatment is given through the office.

Requirements:
  • Experience as a Dental Front Desk is required
  • Proficiency in using Dentrix
  • Knowledge of dental terminology/procedures is needed
  • Strong communication skills with the ability to interact professionally with patients, and staff
What We Offer:
  • Continuing education credits
  • Dental insurance
  • Health insurance
  • Paid time off
  • Bonuses
  • up to 3 weeks vacation acheived over time

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