Medical Office Coordinator
4 weeks ago
At New York Cancer & Blood Specialists, we're dedicated to providing exceptional patient care and fostering a collaborative environment where our team members can thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission to redefine what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine.
Key Responsibilities:
- Ensure seamless daily operations of the office, including opening and closing procedures.
- Welcome patients and visitors with a warm, professional greeting.
- Assist in comforting patients and maintaining a clean, organized reception area.
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
- Collect co-pays and balance office finances on a daily basis.
- Assist patients with completing necessary forms and documentation.
- Build and maintain patient records using our practice EMR system.
- Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
- Assist with daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
- Monitor daily visit lists to ensure all patients requiring appointments are scheduled appropriately.
- Protect patient privacy by adhering to HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles as needed.
- Maintain daily operations of the office by following standard policies and procedures.
- High School diploma with at least 2 years of patient-facing reception experience.
- Bachelor's Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
Visit our website at: and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer
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