Medical Office Coordinator

4 weeks ago


Staten Island, New York, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Receptionist

At New York Cancer & Blood Specialists, we're dedicated to providing exceptional patient care and fostering a collaborative environment where our team members can thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission to redefine what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine.

Key Responsibilities:
  • Ensure seamless daily operations of the office, including opening and closing procedures.
  • Welcome patients and visitors with a warm, professional greeting.
  • Assist in comforting patients and maintaining a clean, organized reception area.
  • Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments.
  • Collect co-pays and balance office finances on a daily basis.
  • Assist patients with completing necessary forms and documentation.
  • Build and maintain patient records using our practice EMR system.
  • Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
  • Monitor daily visit lists to ensure all patients requiring appointments are scheduled appropriately.
  • Protect patient privacy by adhering to HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles as needed.
  • Maintain daily operations of the office by following standard policies and procedures.
Requirements:
  • High School diploma with at least 2 years of patient-facing reception experience.
  • Bachelor's Degree preferred.
  • Excellent oral and written communication skills.
  • Ability to accept direction and work within a team concept.
  • Typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience an asset.
Starting Salary $27/Hr. based on experience and education. Benefits include Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Visit our website at: and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer

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