Current jobs related to Automotive Service Advisor - Norfolk, Virginia - Hendrick Automotive Group
-
Automotive Service Advisor
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Hendrick Automotive Group. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless communication between customers and technicians, and driving sales growth through effective...
-
Automotive Service Advisor
1 month ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Hendrick Automotive Group. As a key member of our service team, you will be responsible for providing exceptional customer service, identifying and documenting service needs, and ensuring seamless communication between customers and technicians.Key...
-
Automotive Service Advisor
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Title: Automotive Service AdvisorAs a key member of our service team, the Automotive Service Advisor plays a vital role in ensuring our customers receive exceptional service and care. This position requires strong communication and interpersonal skills, as well as a working knowledge of mechanical operations and customer service...
-
Automotive Service Professional
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeAre you looking to build a career as an automotive service professional? Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years, is seeking dedicated and knowledgeable Service Advisors to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in...
-
Automotive Service Professional
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:As a Service Advisor at Hendrick Automotive Group, you will play a vital role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.Key Responsibilities:Provide accurate estimates for labor...
-
Automotive Service Professional
2 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeAre you looking to build your career as an automotive service professional? Hendrick Automotive Group, the nation's largest privately held automotive group and the U.S. leader in online reputation for 5 consecutive years, is seeking dedicated and knowledgeable Service Advisors to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in...
-
Automotive Service Professional
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Title: Automotive Service ProfessionalJob Summary:We are seeking a dedicated and knowledgeable Service Advisor to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA. As the first point of contact for our clients in the service department, Service Advisors play an integral role in representing our commitment to...
-
Automotive Service Consultant
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeAs a key member of our service team, the Service Advisor plays a vital role in delivering exceptional customer experiences and ensuring the highest level of automotive care.With a strong focus on customer satisfaction, you will guide clients through the maintenance and repair process, providing expert advice and ensuring a seamless experience.Our Commitment...
-
Automotive Service Professional
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob Summary:We are seeking a dedicated and knowledgeable Service Advisor to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA.Key Responsibilities:As the first point of contact for our clients in the service department, you will play an integral role in representing our commitment to EXCEPTIONAL customer service and...
-
Automotive Technician Apprentice
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly skilled and motivated Automotive Technician Apprentice to join our team at Hendrick Automotive Group. As an Apprentice, you will assist our experienced Service Technicians in identifying necessary vehicle repairs and performing maintenance work. This is an excellent opportunity to learn and grow with our company, and we are...
-
Certified Automotive Technician
4 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeJob SummaryWe are seeking a highly skilled and experienced Certified Automotive Technician to join our team at Hendrick Automotive Group. As a key member of our service department, you will be responsible for diagnosing and repairing complex vehicle issues, ensuring that our customers receive exceptional service and support.Key Responsibilities:Diagnose and...
-
Experienced Automotive Technician Wanted
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeAbout the RoleWe are seeking an experienced and skilled Automotive Technician to join our team at Rick Hendrick Chevrolet in Norfolk, VA.Job SummaryThis is a challenging and rewarding role that requires a high level of technical expertise and a commitment to delivering exceptional customer service.ResponsibilitiesExamine customer vehicles to diagnose and...
-
Automotive Assistant
4 weeks ago
Norfolk, Virginia, United States Mavis Tire Supply Full timeJob SummaryMavis Tire Supply is seeking a highly skilled Automotive Assistant to join our team. As an Automotive Assistant, you will be responsible for assisting customers with tire selections and under-car repair services. You will also be responsible for scheduling mechanics/technicians' work, ordering parts, and ensuring the quality and timely completion...
-
Automotive Technician
1 month ago
Norfolk, Virginia, United States Enterprise Mobility Inc Full timeJob Title: Automotive TechnicianEnterprise Mobility Inc is seeking a skilled Automotive Technician to join our team. As a key member of our team, you will be responsible for performing vehicle repairs, maintenance, and certification services.Responsibilities:Perform vehicle repairs, maintenance, and certification services according to company policy and...
-
Automotive Sales Specialist
4 weeks ago
Norfolk, Virginia, United States Northtown Auto Full timeJob Title: Automotive Sales ConsultantJob Summary:At Northtown Auto, we are seeking a skilled Automotive Sales Consultant to join our team. As an Automotive Sales Consultant, you will be responsible for selling cars, trucks, and other vehicles to commercial, government, and private clients.Key Responsibilities: Communicate with customers to understand their...
-
Customer Sales Representative
4 days ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeWe are seeking a highly motivated and results-driven Customer Sales Representative to join our team at Hendrick Automotive Group.The successful candidate will be responsible for selling new or used vehicles at a profit, while ensuring customer satisfaction. With a focus on providing exceptional customer service, you will work closely with customers to...
-
Wealth Management Advisor
3 weeks ago
Norfolk, Virginia, United States Old Point Full timeJob Title: Wealth AdvisorAt Old Point, we are seeking a highly skilled and experienced Wealth Advisor to join our team. As a Wealth Advisor, you will be responsible for providing exceptional client service, building strong relationships, and delivering tailored financial solutions to our clients.Key Responsibilities:Actively solicit new and existing...
-
Master Body Repair Specialist
3 weeks ago
Norfolk, Virginia, United States Hendrick Automotive Group Full timeThe Hendrick Automotive Group is seeking a highly skilled Master Body Repair Specialist to join our team at the Rick Hendrick Chevrolet Collision Center in Norfolk, Virginia.About the Job:We are looking for a dedicated professional with a passion for delivering exceptional repairs and outstanding customer service. As a Master Body Repair Specialist, you will...
-
State Inspector Technician
2 days ago
Norfolk, Virginia, United States CARMASTERS AUTOMOTIVE Full timeJob Title: Certified State InspectorAbout Us: CarMasters Automotive is a full-service automotive repair center serving the Hampton Roads area since 1998. We are a certified Napa GOLD AutoCare repair center, ASE Blue Seal Certified, RepairPal Top Shop, and Motorist Assurance Program participating shop.Job Summary:We are seeking a qualified Certified State...
-
Automotive Sales Representative
3 weeks ago
Norfolk, Virginia, United States White Chrysler Jeep Dodge Full timeAutomotive Sales Representative RoleWe are seeking a skilled sales professional to join our team at White Chrysler Jeep Dodge. As an Automotive Sales Representative, you will be responsible for guiding customers through the car buying process, negotiating deals, and presenting back end products. Your goal will be to provide exceptional customer service and...
Automotive Service Advisor
1 month ago
As a key member of our service team, the Automotive Service Advisor plays a vital role in delivering exceptional customer service and ensuring the highest level of automotive care. This role requires strong communication and interpersonal skills, as well as a working knowledge of mechanical operations and vehicle maintenance.
Key Responsibilities:- Work with customers and technicians to identify required maintenance and repairs.
- Provide expert advice on necessary and recommended services, ensuring customers receive the best possible solutions for their vehicles.
- Offer additional services and repairs to customers, ensuring they receive a comprehensive and personalized experience.
- Compute costs of replacement parts and labor to restore vehicles to their original condition.
- Estimate costs of mechanical, electrical, or other repairs, providing accurate and transparent information to customers.
- Enter itemized estimates on service orders and explain them to customers, ensuring a seamless and satisfying experience.
- Schedule appointments with customers, ensuring timely and efficient service.
- Meet dealership standards for repair and order production, ensuring high-quality work and customer satisfaction.
- Maintain CSI at or above company standards, ensuring exceptional customer service and loyalty.
- Maintain a clean, organized, and safe work area, adhering to all safety protocols and regulations.
- Participate in required training, staying up-to-date on the latest technologies and best practices.
- Record all hours worked accurately in the company timekeeping system, ensuring accurate payroll and compliance.
- Follow all company policies and procedures, adhering to the highest standards of integrity and professionalism.
- Dealership experience preferred, but not required.
- College degree, high school diploma, or equivalent.
- Previous experience in the automotive dealership industry.
- Working knowledge of mechanical operations and vehicle maintenance.
- Excellent interpersonal, customer service, and organizational skills.
- Valid driver's license.
The Automotive Service Advisor will work in a fast-paced service environment, interacting with customers, technicians, and other employees. The role requires regular and predictable attendance, with scheduled shifts including evening hours, weekends, and holidays.
The position requires the ability to work in a dynamic and ever-changing environment, with a focus on delivering exceptional customer service and ensuring the highest level of automotive care.
