Automotive Service Professional

2 weeks ago


Norfolk, Virginia, United States Hendrick Automotive Group Full time

Are you looking to build your career as an automotive service professional? Hendrick Automotive Group, the nation's largest privately held automotive group and the U.S. leader in online reputation for 5 consecutive years, is seeking dedicated and knowledgeable Service Advisors to join our General Motors service teams at Rick Hendrick Cadillac/Chevrolet in Norfolk, VA.

Job Summary:

  • As the first point of contact for our clients in the service department, Service Advisors play a vital role in representing our commitment to exceptional customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience.

Responsibilities:

  • Represent Hendrick Automotive Group's commitment to exceptional customer service and automotive care.
  • Advise customers on warranty protections and potential cost savings.
  • Coordinate with dealership parts/service departments.
  • Process repair orders, invoices, and payment transactions in accordance with company policies.

Requirements:

  • Valid Driver's License.
  • College Degree, High School Diploma or equivalent.
  • 3 years of Service Advisor experience in a dealership (General Motors or similar).
  • Able to work Full Time, 5-days per week, business hours Monday-Saturday.

Benefits:

  • Rewarding performance-based pay plans and bonuses.
  • Service Advisor Onboarding Program.
  • 401(k) with Company Match.
  • Largest privately owned auto group in the country, great career growth potential.
  • Paid Medical - NO COST Employee Healthcare and Prescription Plan.
  • Generous paid time off/vacation and sick days.
  • Basic Life Insurance.
  • NO COST Employee Assistance Program.
  • Paid Factory Training.
  • Comprehensive employee recognition/rewards programs.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.



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