Medical Office Coordinator

6 days ago


Everett, Washington, United States Northwest Asthma & Allergy Center Full time
Job Summary

Northwest Asthma & Allergy Center is seeking a highly skilled Patient Service Representative to provide exceptional customer service and support to our patients and staff. As the first point of contact for our patients, you will play a critical role in ensuring a seamless and positive experience.

Key Responsibilities:
  • Front Desk Operations: Greet patients upon arrival, verify and update patient information, and manage patient inquiries.
  • Scheduling and Coordination: Schedule and verify appointments, verify insurance, and ensure necessary information is in the EMR system.
  • Administrative Support: Collect co-pays, manage patient messages and calls, and perform other administrative tasks as needed.
  • Referral Management: Verify insurance, contact patients, and obtain necessary records from referring providers.
  • Waiting Area Management: Monitor the patient waiting area and ensure a comfortable and welcoming environment.
Requirements:
  • Education: High school diploma or GED and 2 years of medical office experience.
  • Skills: Exceptional customer service and interpersonal skills, self-motivation, empathy, and ability to multi-task.
  • Communication: Clear and effective communication in a positive manner, attention to detail, spelling, and grammar.
  • Technical: Knowledge of computer and phone systems.
What We Offer:
  • Competitive Hourly Rate: $26.00 to $29.00 per hour.
  • Benefits: Medical PPO and HDHP/HSA plans, dental PPO, vision, employer-paid life and AD&D, LTD and STD, profit sharing, and 401k plan.
  • Work-Life Balance: 15 days of vacation per year (prorated in the first calendar year) and 1 hour of sick time accrued per 40 hours worked.

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