Collision Repair Estimator
6 days ago
We are seeking a skilled Collision Repair Estimator to join our team at The Boyd Group. As a key member of our team, you will be responsible for providing exceptional customer service while creating estimates, coordinating repair needs, and communicating with customers and insurance companies throughout the repair process.
Key Responsibilities- Customer Interaction: Ensure every customer interaction is documented, updated efficiently, and accurately with pertinent details.
- Repair Coordination: Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
- Insurance Compliance: Ensure compliance with all insurance client requirements, processes, and metrics.
- Team Collaboration: Communicate all customer requests and needs to appropriate team members and provide positive energy when greeting customers in person and on the phone.
- Knowledge and Skills: Possess knowledge of repairs and OE guidelines, high school diploma or equivalent, basic computer skills, and awareness of where to look for answers.
- Education and Experience: Minimum of 1-year experience in a related field, high school diploma or equivalent, and awareness of where to look for answers.
- Skills and Abilities: Basic computer skills, compliance for DRP's, and valid driver's license.
- Competitive Pay: We offer a competitive pay plan.
- Benefits Package: Our benefits package includes medical, prescription drug, dental, and vision insurance, 401(k) retirement plan with company match, employer-paid short-term disability and life insurance, paid vacation and holidays, and continuing education opportunities.
The Boyd Group is a leading provider of collision repair services. We are committed to delivering exceptional customer service and providing a positive work environment for our employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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