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Collision Repair Estimator

2 months ago


Seattle, Washington, United States Quality Talent Group Full time
About the Role

At Quality Talent Group, we're seeking a skilled Collision Repair Estimator to join our team. As a key member of our team, you will be responsible for estimating the cost of repairs for damaged vehicles.

Responsibilities
  • Educate Customers: Provide customers with a clear understanding of the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
  • Estimate Repairs: Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
  • Manage Repairs: Oversee each repair throughout the process and ensure our quality standards by performing in-process quality control.
  • Communicate with Customers: Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
  • Review Data: Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
  • Finalize Repairs: Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Qualifications
  • Customer Service Skills: Provide exceptional customer service and ensure customer satisfaction.
  • Organization and Multi-Tasking: Demonstrate strong organization and multi-tasking skills, with the ability to adapt easily to a fast-paced environment.
  • Insurance Knowledge: Have knowledge of dealing with insurance partners, preferred.
  • Estimating Systems: Be proficient in multiple estimating systems, including CCC One, Mitchell, and Audatex.
Benefits
  • Competitive Pay: Earn a competitive hourly rate.
  • Performance-Based Compensation: Compensation is directly tied to hours worked and jobs completed, with significant income growth potential as you gain expertise and efficiency in the role.
  • Comprehensive Benefits: Enjoy a range of benefits, including:
  • Weekly Paychecks
  • 401K with Company Match
  • Medical/Vision/Dental Insurance
  • Additional Elective Benefits