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Collision Repair Estimator
2 months ago
About the Role
We are seeking a skilled Collision Repair Estimator to join our team at Quality Talent Group. As a Collision Repair Estimator, you will play a critical role in ensuring the accuracy and efficiency of our collision repair services.
Key Responsibilities
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, and safety and value.
- Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
- Manage each repair throughout the process and ensure our quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Pull and review all data procedures for with Body Technicians and complete post-scanning for each vehicle in the repair process.
- Preclose the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Requirements
- Customer Service Skills
- Organization and multitasking skills, good time management, and the ability to adapt easily to a fast-paced environment
- Knowledge of dealing with Insurance partners (preferred)
- Ability to deal with fast-paced environments
- Knowledge of multiple estimating systems (CCC one preferred, Mitchell Audatex)
Benefits
- Competitive pay
- Weekly paychecks
- 401K with company match
- Medical, Vision, Dental Insurance
- Additional elective benefits