Import Document Coordinator
4 weeks ago
ROLE SUMMARY:
This role involves handling the initial process of opening customs entry files in the operations system, which includes data entry input, external communications with vendors, and internal communication with Entry Processors and Customer Service.
CORE RESPONSIBILITIES
- Receive electronic or hard copy documentation/manifest from Customer Service.
- Save receipt (including time and date stamping) and put copy in ASC file folders along with documentation.
- Track within system to see if file is already opened and prioritize file opening based on shipment type.
- Open files in the operating system with minimum information including B/L number, container number, and Purchase order number.
- Pull through EDI, AIC charges, and information if needed, and contact consolidator if arrival notice is missing.
- Customer Service will handle any reports to clients of missing commercial documents.
QUALIFICATIONS:
- EXCEL /WORD /OUTLOOK /ACCESS/QUEST WEB
- Exceptional interpersonal and analytical skills required.
- Effective time management skills with problem-solving and decision-making ability.
- Excellent written and verbal communication skills, statistical analysis, time management, human relations, and organizational skills.
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