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Billing and Client Services Coordinator

2 months ago

Washington, Washington, D.C., United States Beacon Hill Staffing Group, LLC Full time
Job Overview

POSITION SUMMARY:

The Billing and Client Services Coordinator plays a crucial role in managing intricate billing processes and conducting thorough client analyses. This position is essential for ensuring the accuracy and efficiency of billing operations.

KEY RESPONSIBILITIES:

  • Oversee intricate billing and client analysis projects, addressing billing and collection issues such as outstanding amounts, overdue invoices, and unallocated credits.
  • Track the billing system to verify the status of pending items, including write-offs, transfers to non-billable accounts, and specialty rates, updating logs as necessary.
  • Coordinate daily e-billing rejections and adjustments, offering insights, advising billing personnel, and following up as needed.
  • Prepare internal documentation for accounts receivable write-offs, transfers to non-billable accounts, and related tasks.
  • Conduct bi-monthly evaluations of new matters, collaborating with partners and administrative staff to secure e-billing matter IDs and ensuring proper setup in the time entry system.
  • Maintain comprehensive and current files for each assigned partner and/or client, ensuring precise documentation and effective communication.

REQUIREMENTS:

  • A Bachelor's degree is mandatory.
  • At least one year of experience in legal billing within a law firm, including some account analysis responsibilities.
  • Proficiency in relevant software applications (e.g., Aderant, Outlook, Word, Excel) and the capability to learn new software and systems.
  • Strong analytical, troubleshooting, organizational, and planning abilities, with meticulous attention to detail.
  • Capacity to manage multiple projects and shifting priorities in a dynamic and fast-paced environment while maintaining confidentiality as required.
  • Excellent interpersonal and communication skills, both verbal and written, with the ability to thrive in a collaborative team environment.

Beacon Hill Staffing Group, LLC is acting as an Employment Agency in relation to this vacancy.