Customer Service Operations Lead

2 weeks ago


Chattanooga, Tennessee, United States Walmart Full time

Position Overview: Customer Service Operations Lead

As a pivotal member of our retail leadership team, you will be responsible for enhancing the customer experience through effective service strategies.

  • Training and Development: Equip management and staff with the necessary skills and knowledge to excel in customer service.
  • Exemplary Leadership: Model outstanding customer service practices to inspire your team.
  • Issue Resolution: Proactively manage customer inquiries, concerns, and feedback to ensure satisfaction.

Your role will be crucial in fostering a culture of service excellence within our organization.



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