Patient Services Representative

4 weeks ago


Los Angeles, California, United States Marin Community Clinics Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Services Representative to join our team at Marin Community Clinics. As a key member of our outreach and enrollment team, you will play a critical role in ensuring that our patients have access to the healthcare services they need.

In this role, you will work closely with patients, community members, and healthcare providers to educate and enroll individuals in various health insurance programs, including Medi-Cal, Covered California, and CalFresh. You will also be responsible for tracking and reporting enrollment data, maintaining accurate records, and providing exceptional customer service.

If you are passionate about healthcare, have excellent communication skills, and are able to work independently, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Enroll patients in health insurance programs, including Medi-Cal, Covered California, and CalFresh
  • Provide education and support to patients and community members on healthcare options and benefits
  • Track and report enrollment data, maintain accurate records, and provide exceptional customer service
  • Work closely with patients, community members, and healthcare providers to ensure seamless care coordination
  • Participate in outreach and enrollment events, and provide education and support to patients and community members
Requirements
  • High school diploma or equivalent required
  • Prior experience with EPIC Electronic Health Records highly preferred
  • Ability to speak, read, and write in English and Spanish required
  • Excellent communication and interpersonal skills required
  • Ability to work independently and as part of a team required


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