Customer Service Representative

4 weeks ago


Los Angeles, California, United States Auxiliary Services Corporation Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Auxiliary Services Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our students, faculty, staff, and external customers.

Key Responsibilities:

  • Provide customer service to students, faculty, staff, and external customers
  • Meet customer needs, offer options, resolve problems, and follow up with customers
  • Maintain friendly, helpful demeanor
  • Provide information regarding policies and procedures, terms, and programs relating to service area
  • Identify and prioritize problems and issues related to service area
  • Perform research, offer solutions, options, and strategies
  • Refer to appropriate person or department as needed, and/or arrange for service
  • Track problem status until resolution is achieved
  • Maintain close contact with customer to give updates on progress toward resolution of issue or service request

Requirements:

  • High School or equivalent
  • 1 year of experience in customer service
  • Valid CA driver's license required
  • Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System

What We Offer:

  • A competitive hourly rate of $24.69
  • A wide variety of benefits and programs that support our staff and their families
  • A work culture that thrives on mutual respect, trust, and synergy amongst all of its members

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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