Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Auxiliary Services Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our students, faculty, staff, and external customers.
Key Responsibilities:
- Provide customer service to students, faculty, staff, and external customers
- Meet customer needs, offer options, resolve problems, and follow up with customers
- Maintain friendly, helpful demeanor
- Provide information regarding policies and procedures, terms, and programs relating to service area
- Identify and prioritize problems and issues related to service area
- Perform research, offer solutions, options, and strategies
- Refer to appropriate person or department as needed, and/or arrange for service
- Track problem status until resolution is achieved
- Maintain close contact with customer to give updates on progress toward resolution of issue or service request
Requirements:
- High School or equivalent
- 1 year of experience in customer service
- Valid CA driver's license required
- Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System
What We Offer:
- A competitive hourly rate of $24.69
- A wide variety of benefits and programs that support our staff and their families
- A work culture that thrives on mutual respect, trust, and synergy amongst all of its members
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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