Patient Service Representative I
2 weeks ago
Job Summary
The Patient Service Representative I plays a vital role in facilitating patient care at Cedars-Sinai. This role involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The ideal candidate will demonstrate professionalism and productivity while maintaining a positive interaction with our patients.
Key Responsibilities
- Answer and triage calls, directing to appropriate individuals or departments.
- Verify insurance eligibility with an understanding of basic healthcare insurance benefits.
- Update patient demographic and insurance information in the CS-Link system accurately and timely.
- Schedule and coordinate patient appointments under supervision.
- Assist in managing physician schedules, handling patient/provider correspondence as directed.
- Provide general administrative support, including answering phones, routing calls, and managing medical records.
- Coordinate and manage patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards.
Requirements
- High School Diploma/GED - Required.
- At least 6 months experience working with insurance companies and obtaining authorizations - Preferred.
Why Work Here?
Cedars-Sinai is an organization that has a reputation for excellence. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California by U.S. News Best Hospitals.
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