Senior Sales Executive

1 day ago

Chicago, Illinois, United States Marriott Full time
Job Summary

As a Senior Sales Executive at Marriott, you will serve as the on-property liaison for group sales, responsible for contracting and closing group business while conducting site inspections. You will verify that business is turned over properly and in a timely fashion for quality service delivery, achieving group revenue goals by actively up-selling each business opportunity to maximize revenue potential.

Key Responsibilities
  • Manage sales activities to achieve group revenue goals
  • Understand the overall market and know how to sell against competitors
  • Closes the best opportunities for the property based on market conditions and property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals
  • Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office
  • Develops group sales revenue and operation budgets, and provides forecasting reports
  • Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market
  • Assists with selling, implementation, and follow-through of group sales promotions
  • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product, service levels, and overall satisfaction
  • Provides accurate, complete, and effective turnover to Event Management
  • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards
  • Conducts site inspections, as required
  • Monitors same day selling procedures to maximize room revenue and control hotel occupancy
  • Executes and supports the operational aspects of business booked
  • Participates in and practices daily service basics of the brand
  • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
  • Monitors the effective resolution of guest issues that arise as a result of the sales process
  • Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International
Requirements
  • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area
  • Preferred: Large group sales experience
Benefits

Marriott offers a competitive hourly pay range of $45.19 to $62.98, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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