Property Operations Manager

7 days ago


Mobile, Alabama, United States Henssler Property Management Full time
Job Summary

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Henssler Property Management. As a key member of our operations team, you will be responsible for ensuring the maintenance and upkeep of our properties, providing exceptional customer service, and leading a team of maintenance staff.

Key Responsibilities
  • Maintenance and Repair: Oversee the maintenance and repair of all property systems, including HVAC, plumbing, and electrical systems.
  • Customer Service: Provide exceptional customer service to residents, responding promptly to maintenance requests and resolving issues in a timely and professional manner.
  • Team Leadership: Lead and manage a team of maintenance staff, providing guidance, training, and support to ensure they have the skills and knowledge needed to perform their duties.
  • Inventory Management: Manage and maintain inventory of maintenance supplies and equipment, ensuring that all necessary materials are on hand to complete tasks.
  • Safety and Compliance: Ensure that all maintenance activities are performed in a safe and compliant manner, adhering to company policies and industry regulations.
Requirements
  • Experience: 3+ years of experience in on-site property maintenance, with a proven track record of success in leading a team and managing maintenance operations.
  • Certifications: Level II or Universal EPA Refrigerant Certification, CPO Certification.
Competencies
  • Project Management: Ability to oversee multiple construction and repair activities, prioritizing tasks and managing resources effectively.
  • Customer Service: Excellent customer service skills, with the ability to manage difficult or emotional customer situations.
  • Technical Knowledge: Knowledgeable in multiple specific trade areas, with the ability to train and mentor staff.
  • Leading Work Teams: Proven ability to lead and manage a team, providing guidance and support to ensure success.
  • Safety and Health Management: Understanding of health and safety policies and procedures, with the ability to train staff in proper safety methods.


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