Cafeteria Operations Manager

1 week ago

Mobile, Alabama, United States Morrison Healthcare Full time

Job Title: CAFETERIA OPERATIONS MANAGER

Salary: $65,000 - $75,000 based on experience

Morrison Healthcare is a prominent national provider of food and nutrition services, dedicated to serving numerous hospitals and healthcare systems. Our facilities, including kitchens, restaurants, and cafés, emphasize socially responsible practices and exceptional guest experiences. Our comprehensive wellness and sustainability platform, Mindful Choices, incorporates the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's commitment to the Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts millions of patients and hospital meals annually. Recognized as one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and Training Magazine's Top 125 organizations for six years running, Morrison is a division of Compass Group, employing over 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary:

As the Cafeteria Operations Manager, you will oversee the effective operation of Food & Nutrition Services, reporting directly to the Director of Dining Services.

Key Responsibilities:

  • Plan and supervise special events, manage cash controls, maintain payroll records, and oversee the recruitment and training of hourly team members.
  • Ensure customer satisfaction and uphold public relations through the efficient use of resources.
  • Direct staff to deliver scheduled retail services in line with corporate policies and presentation standards.
  • Train team members in customer service, portion control, cashiering skills, and safety/sanitation practices.
  • Complete all daily, weekly, or monthly reports as outlined in corporate policies and procedures, ensuring timely submission.
  • Communicate effectively with all team members, patients, and families.
  • Implement and uphold cash handling standards as specified in the Corporate Policies and Procedures Manual to prevent theft of services or company funds.

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or a related field; or A.A. Degree with three years of relevant experience preferred.
  • One to three years of retail operational foodservice management experience preferred, depending on formal education or training.
  • Strong knowledge of food and catering trends, focusing on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and experience in contract-managed services are desirable.
  • Experience with cash retail operations is beneficial.
  • Retail marketing experience is highly desirable.
  • Demonstrated supervisory, leadership, management, and coaching skills.
  • Excellent written and verbal communication skills.
  • Able to communicate effectively across various levels, including management, customers, and associates.
  • Knowledge of financial, budgetary, accounting, and computational practices.
  • Proficient in computer skills, including various software programs, Microsoft Office, email, and the Internet.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.

Associates at Morrison Healthcare enjoy a variety of excellent benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Morrison Healthcare maintains a drug-free workplace.

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