Luxury Retail Consultant
2 weeks ago
Dolce & Gabbana, a prominent name in the luxury fashion industry, is excited to announce a unique opportunity at our King of Prussia Boutique. We are in search of a remarkable Part-Time Luxury Retail Consultant who possesses a well-established clientele and has 3-5 years of experience in high-end retail environments.
POSITION SUMMARY:
Deliver an outstanding client experience by guiding customers in their purchasing decisions that align with their preferences, personal aesthetics, and lifestyle choices. Strive to create a memorable shopping journey that fosters enduring client relationships while meeting and surpassing individual and store objectives.
KEY RESPONSIBILITIES:
Interact with clients in accordance with Dolce & Gabbana's sales and service excellence standards. Meet and exceed sales targets and essential retail performance indicators (Appointments, Consignments, Units Per Transaction, Data Capture and Enrichment, Repurchase Rate, etc.). Cultivate and nurture long-term client relationships through engaging dialogue and proactive clientele management. Propel business and sales targets by actively reaching out to current clients and establishing new client connections, beyond mere product discussions. Uphold the company’s merchandise presentation standards. Enhance and maintain comprehensive product knowledge. Evaluate and analyze personal performance metrics, actively suggesting modifications to sales strategies to drive these metrics and exceed client expectations. Assist in inventory preparation and execution. Collaborate with all store personnel to foster a cooperative work atmosphere. Undertake additional responsibilities as required.REQUIRED QUALIFICATIONS:
Prior experience in luxury retail. Demonstrated success in sales generation and client relationship development. Customer-focused and results-oriented. Excellent communication skills (verbal, in-person, written, etc.). Keen attention to detail. Proficient in computer applications (MS Word, Excel, and Outlook). Familiarity with CRM and POS systems.LOCATION: USA – KING OF PRUSSIA - PA
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