Apparel Sales Consultant

2 weeks ago


King of Prussia, Pennsylvania, United States Canada Goose Inc. Full time
Position Overview

At Canada Goose, we pride ourselves on being more than just a brand; we are a community dedicated to inspiring individuals to embrace the great outdoors. Our commitment to quality and authenticity is reflected in everything we do, and we are looking for passionate individuals to join our team.

Key Responsibilities:
  • Meet or surpass individual sales goals and productivity benchmarks.
  • Foster a welcoming store atmosphere through effective teamwork and communication with management.
  • Engage in all store meetings, training sessions, and product knowledge workshops.
  • Contribute to enhancing our Net Promoter Score (NPS) and other key performance indicators, including conversion rates and average transaction values.
  • Drive the store's Units per Transaction (UPT) by introducing new and strategic product categories.
  • Build and maintain strong customer relationships through personalized service and follow-up.
  • Utilize in-store resources to create memorable shopping experiences that encourage repeat business.
  • Adhere to all operational procedures to minimize inventory loss.
  • Process all transactions at the Point of Sale (POS) in accordance with company policies.
  • Assist in maintaining the overall appearance and standards of the store.
  • Ensure compliance with Visual Merchandising guidelines.
Candidate Profile:
  • At least 2 years of experience in customer service, ideally within the apparel retail sector.
  • Demonstrated success in achieving sales targets.
  • Experience with luxury brands in high-traffic retail environments.
  • Strong organizational and multitasking abilities.
  • Proficient in working effectively in a dynamic, team-oriented setting.
  • Familiarity with customer relationship management (CRM) tools and processes.
  • Excellent interpersonal and communication skills.
  • Basic proficiency in Microsoft Office applications, particularly Word and Excel.
  • Additional language skills are a plus.
What We Offer:
  • A company rooted in Canadian heritage and values.
  • A comprehensive Total Rewards Program that recognizes your contributions.
  • Opportunities for professional development through various internal and external initiatives.
  • A culture of recognition through our Goose Rewards & ICON Rewards programs.
  • Participation in CG Gives, with matching donations and paid volunteer time for causes you care about.
  • Access to resources that support your physical and mental well-being.
  • Supportive leadership and colleagues dedicated to your growth.

Canada Goose is committed to fostering an inclusive and equitable workplace where all employees can express their authentic selves. We value the diverse perspectives that each team member brings, which enriches our ability to innovate and serve our customers effectively.



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