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Luxury Fashion Sales Consultant

2 months ago

King of Prussia, Pennsylvania, United States Johnny Was Full time
Position Summary:


The Luxury Retail Sales Associate is a dedicated, passionate, and proactive individual who will enhance the Johnny Was shopping experience while delivering outstanding service across all areas of the sales floor. This includes welcoming customers, driving sales, sharing product insights, providing styling advice, managing transactions, restocking merchandise, and maintaining the overall store environment.

Foster a warm and inviting atmosphere where clients feel valued and engaged, ensuring their shopping experience is of the highest priority.

Deliver an exceptional and personalized customer journey at every opportunity by introducing yourself, offering refreshments, and establishing genuine connections. Build lasting relationships by effectively utilizing client engagement tools and strategies for data collection, outreach, and follow-up.

Address customer inquiries with patience and a solution-oriented mindset, prioritizing the best interests of the client. Provide a tailored and positive experience for every visitor to the store, which includes delivering excellent service, accurately responding to questions, and assisting with transactions and returns.

Ideal Candidate Profile:

  • Possesses a friendly and approachable demeanor with a collaborative team spirit.
  • Exhibits exceptional customer service abilities paired with an energetic personality.
  • Capable of developing and nurturing a loyal clientele.
  • Flexible availability for evening and weekend shifts, with a commitment to a consistent schedule when required.
  • Demonstrates strong organizational, follow-up, and communication skills.

Qualifications:

  • High School diploma or equivalent.
  • A minimum of 2 years of retail experience, ideally in women's contemporary fashion.
  • Proficient in using iPad-based point of sale systems and email.
  • Able to work retail hours, including days, evenings, weekends, and special events.
  • Physical requirements include bending, stooping, kneeling, and the ability to lift up to 50 lbs.

Equal Opportunity Employment:
Johnny Was is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.