Facility Solutions Manager

10 hours ago


Columbus, Ohio, United States City Wide Facility Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Facility Solutions Manager to join our team at City Wide Facility Solutions. As a key member of our management team, you will be responsible for managing all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.

Key Responsibilities
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services, determining pricing, staffing, and logistics.
  • Manage all Contractor relationships, including interviewing and hiring, negotiating pricing and contract terms, managing agreements, developing service specifications, client compliance, verifying Contractor compliance, and removing or replacing Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction through detailed quality control inspections of client sites and consistent follow-through with all promises to clients.
  • Oversee Night Managers, ensuring the client's strategy is executed and all services are performed correctly.
  • Ensure adequate internal and external staffing needs to service clients.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and Operations Leadership, promptly addressing any client issues or problems that arise.
Requirements
  • 3-5 years of sales and management experience in building maintenance, facility management, or equivalent experience.
  • High School diploma required, bachelor's degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality, great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation.
Benefits
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plans.
  • Paid time off.

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. We offer a comprehensive and competitive compensation program that rewards talented employees for their performance.



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