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Front Desk Representative

2 months ago


Columbia, South Carolina, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly organized and detail-oriented Medical Receptionist to join our team. As the first point of contact for patients, you will play a critical role in providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Manage patient scheduling and appointments, ensuring timely and efficient communication with patients and healthcare providers
  • Collect and maintain accurate patient data, including demographic information and medical history
  • Coordinate with healthcare providers to disseminate information and facilitate communication between patients and medical staff
  • Process payments and insurance verification, ensuring accurate and timely billing
  • Handle mail and correspondence, distributing documents to the appropriate personnel
  • Support outreach and marketing activities to promote FYZICAL Therapy and Balance Centers
  • Assist with clinic operations, including scheduling, patient flow, and staff coordination
Requirements
  • High school diploma or equivalent required
  • Authorization to work in the U.S. required
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills, with attention to detail and accuracy
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to be part of a leading physical therapy company dedicated to delivering exceptional patient care