Front Desk Representative

4 weeks ago


Columbia, South Carolina, United States Holiday Inn Express Columbia SC Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Holiday Inn Express Columbia SC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Respond to guest inquiries and requests in a professional and courteous manner.
  • Register guests into the computer, verify reservation information, and process payments.
  • Provide information and assistance to guests regarding hotel services and amenities.
  • Manage the front desk area, including handling cash and credit transactions, and maintaining a clean and organized workspace.
  • Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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