Patient Service Coordinator
3 hours ago
We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at SOME, Inc. in Washington, D.C. The successful candidate will provide exceptional customer service to clients, manage front desk operations, and support our medical staff in a fast-paced environment.
Key Responsibilities- Greet clients and visitors, identify their needs, and provide information and initial direction
- Check-in all walk-in and appointment clients, complete registration process, and verify medical insurance eligibility
- Direct clients without medical insurance to Referral Specialist prior to provider visit
- Regulate traffic flow in waiting area and front desk to ensure HIPAA compliance
- Scan registration and referral forms into EMR, update EMR as needed with client information
- Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned
- High School Diploma or equivalent required; 2+ years of work experience and 1+ year of administrative experience in a Primary Care or Acute Care office or other relevant experience
- Customer/client services experience and knowledge of electronic health records management
- Ability to remain calm in crisis situations, communicate with diverse audiences, and work in a team environment
- Proficient with MS Office, including Word, Excel, and Outlook
We offer a competitive compensation and benefits package, including a salary range of $19.46 to $22.87 per hour, commensurate with experience. Our team is committed to providing exceptional care to our clients, and we are looking for a dedicated and compassionate individual to join our team.
SOME, Inc. is an equal-opportunity employer and is committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org.
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