Supervisor Patient Services

3 days ago


Washington DC USA, United States Medstar Full time
Job Summary

MedStar Health is seeking a highly skilled and experienced Supervisor Patient Services to join our team. As a key member of our healthcare operations team, you will be responsible for coordinating and supervising the functions related to patient registration, ensuring seamless and efficient patient experiences.

Key Responsibilities
  • Coordinate and supervise patient registration functions, ensuring accurate and timely registration of patients.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a professional and courteous manner.
  • Supervise and direct the maintenance and ongoing monitoring of patient health records, ensuring accuracy and compliance with regulatory requirements.
  • Organize, train, and supervise personnel, creating and editing master schedules to ensure efficient workflow and optimal patient care.
  • Supervise the referral, pre-certification, and authorization process, ensuring all patient appointments have required approvals in advance.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent experience.
  • At least one year of relevant experience in healthcare operations or a related field.
  • Strong leadership and supervisory skills, with the ability to motivate and direct personnel.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Proficiency in IDX/GE Centricity or similar electronic scheduling and billing systems.
What We Offer

As a valued member of the MedStar Health team, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced healthcare professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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