Executive Retail Leader

3 days ago


Chicago, Illinois, United States Ermenegildo Zegna Holditalia S.p.A Full time

About Ermenegildo Zegna
As a leading global luxury menswear brand, Ermenegildo Zegna is recognized for its commitment to excellence and innovation. With a rich heritage spanning over 110 years, the company has established itself as a benchmark for quality and style.

Your Opportunity
We are seeking a highly skilled and experienced Executive Retail Leader to join our team as a General Manager. In this role, you will be responsible for leading a team of retail professionals and driving sales growth through operational excellence and customer service.

Key Responsibilities
• Develop and implement sales strategies to maximize store sales and revenue
• Lead a team of Customer Advisors to deliver exceptional customer service and drive sales growth
• Collaborate with merchandising and planning teams to execute stock consolidation and transfers
• Analyze CRM data to inform business plans and relationship activities
• Manage and resolve conflicts within the team to ensure a healthy and productive work environment
• Recruit, select, hire, and train Customer Advisors
• Set and achieve sales goals through sound action plans and performance management processes

Requirements
• 5-6 years' experience in luxury retail and/or hospitality
• Ability to self-learn and self-develop
• Excellent written and verbal communication skills
• Proficient with digital technology
• Familiar with Apple products is a plus
• Bachelor's degree or equivalent required

What We Offer
• Competitive salary range of $120,000-$130,000 annually with bonus potential
• Opportunity to work with a leading global luxury menswear brand
• Collaborative and dynamic work environment
• Professional development and growth opportunities


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