Retail Ambassador

14 hours ago


Chicago, Illinois, United States Allbirds Retail Full time
About Allbirds Retail

At Allbirds Retail, we're on a mission to deliver exceptional customer experiences through quality, personalized engagement. Our team-oriented, accountable, and focused on continuous learning, we strive to be a product-knowledge expert who can communicate passionately about our brand and products.

Job Summary

We're seeking a highly motivated and customer-focused Retail Ambassador to join our team. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining store appearance, and executing daily operational tasks.

Key Responsibilities
  • Customer Experience: Provide all customers with a high-quality and personalized in-store experience, meet the standards set forth in our Retail Woolbook and Customer Journey, and strive to be a product-knowledge expert.
  • Operations: Maintain store appearance, cleanliness, and organization, operate our point-of-sale system, execute on inventory and merchandising duties, and perform daily operational tasks as delegated by the store leadership team.
  • Team: Be reliable and punctual, work collaboratively to achieve shared goals, practice respectful, honest, and effective communication, and cultivate a positive attitude and support your teammates.
Requirements
  • Retail and/or customer service experience is preferred.
  • Available to work weekends.
  • Connection to Allbirds' mission, vision, and products.
  • Good communication and interpersonal skills.
  • Desire to learn and grow.
  • Reliable and punctual.
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.
What We Offer

The Allbirds pay rate for the role is: $16 per hour. Additional benefits for roles at Allbirds may include paid time off, equity, company bonus or sales commissions/bonuses, 401(k) plan with matching, medical, dental, and vision benefits, pre-tax savings, and wellness & lifestyle benefits.


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