Service Desk Associate

3 days ago


Frederick, Maryland, United States Planet Fitness Full time
Service Desk Associate Job Description

We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.

  • Key Responsibilities:
  • Provide excellent customer service to members and guests
  • Maintain the cleanliness and organization of the facility
  • Monitor club access and answer questions
  • Sell memberships and process transactions
  • Perform beginning of shift and end of shift procedures

Requirements:

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Basic computer literacy

What We Offer:

  • A positive and professional work environment
  • Competitive pay and benefits
  • Opportunities for growth and development

About Us:

Planet Fitness is a judgment-free zone where everyone feels welcome and supported. We are committed to creating a positive and inclusive environment for our employees and members.



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