Medical Office Receptionist
2 weeks ago
VASC Vein and Artery Surgical Consultants
At Vein & Artery Surgical Consultants, our mission is clear: to utilize our extensive expertise and cutting-edge treatments to deliver exceptional vascular care that promotes your well-being.
Our medical professionals are esteemed authorities in their respective specialties, focusing on the diagnosis, treatment, and management of conditions affecting the heart, lungs, esophagus, and circulatory system. They are also deeply committed to assisting you in your recovery and achieving your health objectives through a range of effective therapies and surgical interventions.
We are currently seeking a Front Office team member to enhance our expanding practice.
If you are interested in contributing to the transformation of care for individuals in South Texas facing vascular and arterial challenges, we would be eager to discuss this opportunity with you.
Position SummaryThe Front Office staff plays a crucial role in managing visitor interactions and addressing inquiries both over the phone and in person. This position involves providing information about our organization to the public, clients, and customers.
Key Responsibilities- Answer incoming calls, screen and direct them appropriately
- Take and relay messages efficiently
- Provide accurate information to callers
- Welcome individuals entering the facility
- Guide visitors to their intended destinations
- Handle inquiries from the public and clients
- Maintain awareness of staff movements within the organization
- Offer general administrative and clerical support
- Prepare correspondence and documentation
- Receive and sort incoming mail and deliveries
- Schedule appointments and organize meetings
- Maintain tidiness in the reception and waiting areas
- Follow instructions from the Office Manager
- Manage the operations of the vascular clinic for the physician
- Prepare patient charts, conduct intake processes, and perform follow-ups
- Travel as necessary
- High school diploma or equivalent
- Bilingual in English and Spanish
- Familiarity with medical terminology
- Certification as a Medical Assistant
- Knowledge of insurance verification processes
- Understanding of administrative and clerical procedures
- Proficiency in computer applications and relevant software
- Awareness of customer service principles and practices
- Keyboarding skills
- Strong verbal and written communication abilities
- Professional demeanor and personal presentation
- Customer service orientation
- Effective information management
- Organizational and planning skills
- Attention to detail
- Proactive initiative
- Dependability
- Ability to manage stress
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